An international manufacturer has approached BSL to maintain and further develop their in-house software. And they came to the right address. We’ve got great references, as well as experience and expertise in a wide range of programming languages. Our blog explains more about the benefits of software outsourcing…
Taking over software maintenance
A large international manufacturer recently contacted BSL. They wanted us to take over maintenance of their in-house software. And as their needs change – to update the software. After a key employee had left, they quickly realized just how difficult it was to maintain their custom applications. A lack of internal know-how and experience left them unable to find a solution in-house. Instead they decided on software outsourcing and were looking for a software partner. One with the necessary expertise, and a reliable history of long-term software development and customer support.
BSL ticks all the boxes! We have years of experience in maintaining software applications. What’s more, we can continue to develop these applications in line with customers’ changing requirements.
Software outsourcing
ICT departments (even within large organizations) are often small, with few developers. Therefore if key personnel leave, this will create a sudden skills gap. Finding a replacement can be tricky, so hiring-in our software experts will provide a solution.
Firstly, software outsourcing ensures a team of software developers is available with the appropriate expertise and knowledge. Secondly, we have developers at BSL with many years of experience. Finally, we offer fixed-cost maintenance contracts that will guarantee that any problems are quickly resolved.
Peace of mind – 24/7
A software maintenance agreement brings peace-of-mind to clients. We offer to keep their software running – 24/7 if necessary – at a fixed cost. Under the terms of our support contracts, BSL provides customers with:
- helpdesk, with guaranteed response times;
- technical advice related to using their applications;
- technical installation and on-site support (if required);
- access to the BSL support site. Via this secure site – available 24/7 – authorized users are able to submit error reports, and follow each support request online;
- software solutions (fixes, patches) to resolve faults that have been identified;
- updates to keep their software compatible with the latest OS, database and web standards;
- a quarterly report describing the maintenance activities that have taken place in the previous three months.
Our flair for languages
You need to choose the right software company! With a proven track record. And with the right skills.
Our experienced back-end / front-end developers have a wide range of development skills. Just a glance at our portfolio shows our experience of Windows, OS X, mobile and web-application developments. And they’re familiar with a wide range of development platforms, tools and architectures. We have engineers with years of experience of Java, and PHP, but also ‘heritage’ languages such as C++, .NET and more. JDBC, JSON, XML and RESTful web services are on the menu. And whether you use Oracle, MySQL, SQL Server, or Sybase – we have the expertise you need. BSL provides local support, using engineers based in the Netherlands. We’ve got a flair for languages, and flexibility. Great reasons why BSL is an ideal development partner.
Convinced?
Do you need to outsource your software? Are you therefore looking for a reliable software company? Then give us a call. Just make an appointment – no strings attached – and let our developers see how we can help you.